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All FAQs

FAQs
General iFLO® Set up and Install iFLO® Account Support
Knowledge Base
How To Videos

General

  • WH does my AC clog?
  • How does iFLO work?
  • What does the iFlLO app do?
  • How easy is it to install?
  • What is the iFLO Kit?
  • Is the iFlow cleaner safe and how long does it last?
  • How do I get more iFLO cleaning cartridges?
  • How many iFLO devices do I need in my home of office?
  • What is iFLO Guarantee and Warranty Policy

iFLO® Set up and Install

  • Where is my AC handler located?
  • Why do my IFlo lights shut off after setup and installation?
  • Can I connect IFLO if my drain is one inch thick.
  • Does customer service help with set up and installation?
  • Why do I need QR code on the iFLO cleaner cartridge?
  • How do I install my iFLO device?
  • What do the lights on the iFLO device mean?
  • My HVAC doesnt have drain line access, Is it safe to drill a hole in the PVC pipe to install device?
  • Do I need a subscription to use iFLO?
  • Is iFLO app required to use ?
  • What do I need the plug on the side of the iFLO device for?
  • What is the purpose of the drill hole on the iFLO hanger?
  • Is iFLO safe if my AC drain line is also connected to the septic tank?

iFLO® Account Support

  • How do I create an iFLO account?
  • How to manage an iFLO account?
  • How to set up and update iFLO device location?
  • What if my iFLO device is having problems connecting to Wi-Fi?
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